FAQs

1. How can I contact Nuqat for inquiries?

You can reach our support team anytime via email at info@nuqat.store or call/WhatsApp us at 0308-9664343. We’re always happy to help.
2. How do I place an order on Nuqat?

Placing an order is simple. Visit www.nuqat.store, choose your favorite items, select the appropriate size, and proceed to checkout by following the on-screen steps.
3. What payment methods do you accept?

We offer multiple secure payment options, including debit/credit cards and online bank transfers. Available payment methods will be shown at checkout.
4. Do you offer international shipping?

Yes, Nuqat ships both locally and internationally. Shipping charges and delivery times may vary depending on your location and order details.
5. What is your return or exchange policy?

For complete details regarding returns and exchanges, please visit our Return & Exchange Policy page.
6. Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number via email or WhatsApp, allowing you to monitor your delivery status.
7. What sizes are available?

We offer a wide range of sizes. You can find detailed measurements in our Size Guide, available on each product page.
8. How can I ensure I choose the correct size?

We recommend reviewing our Size Guide carefully before placing your order. If you’re unsure, feel free to contact our support team for assistance.
9. Can I shop in my local currency?

Yes, our website supports multiple currencies for your convenience. Please note that all transactions are processed in PKR at checkout.
10. What are your shipping and delivery timelines?

We aim to process and dispatch all orders as quickly as possible.

  • Local Delivery (Pakistan): Orders are delivered within 2–3 weeks after confirmation.
  • International Delivery: Orders are delivered within 2–3 weeks, depending on the destination and customs clearance.

Delivery timelines may vary slightly during peak seasons, promotions, or due to unforeseen circumstances.
11. When will my order be dispatched?

Orders are typically dispatched once processing and quality checks are completed. You will receive a confirmation message along with tracking details once your order has been shipped.
12. Are there any delays during sales or holidays?

During high-demand periods, sales, or public holidays, delivery times may be slightly extended. We appreciate your patience and always strive to deliver your order as soon as possible.