Shipping Information

Effective Date: October 4, 2025

At Nuqat, we are committed to delivering your orders safely and on time. Please review our shipping policy below to understand our timelines, costs, and general shipping practices.

1. Shipping Time

All orders are processed and shipped within 1–3 business days after confirmation.
Estimated delivery time: 10 to 15 business days from the date of dispatch.
Delivery times may vary based on your location, local courier delays, or customs processing (if applicable).

✦ You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

2. Shipping Locations

We currently ship to:

Pakistan (nationwide)
Select international destinations (if available at checkout)

If your location is not listed during checkout, please contact us at support@nuqat.store to inquire about custom shipping options.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and order size.
Free shipping may be offered during promotions or on orders above a certain value (as advertised).

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your order using the link provided in the email or on our website.

If you haven’t received your tracking number within 3 business days of placing your order, please contact us.

5. Delays & Exceptions

While we strive to meet our estimated delivery times, delays may occasionally occur due to:

Weather or natural events
High-volume periods (e.g. holidays)
Customs or import procedures (for international orders)
Courier service issues beyond our control

We appreciate your patience and understanding.

6. Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient:

We will contact you to arrange reshipment.
Additional shipping charges may apply.